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CANCELLATION POLICY

Client’s order completion is always our first priority but in certain conditions either we or the client might have to cancel an order. Hence, to avoid any unpleasant situation, we have created a very clear cancellation policy so that nobody has to get involved into any conflicts. We recommend everyone going through below given policies before placing or cancelling an order.

Confusing Order Instructions

Our team of expert writers and researchers work with a single aim and that is to ensure 100% satisfaction of our clients but our efforts might be sabotaged in case of confusing/unclear/incomplete order instructions. Though, we always make sure to understand what each individual client wants us to do, sometimes, this may not be possible. In case of inability to contact esteemed client:

  • We might have to cancel order after a certain period of 24 hours or else we will not be able to meet order completion deadline. (Services fees can be refunded to the client subjected to the overall situation)

  • On the other hand, client might also cancel the order within this period of confusion without suffering penalty shock.

Overburdening of Work

We have hundreds of qualified and experienced writers in our team who are fully capable to meet the deadlines once they are assigned particular projects. Just in case, our team gets overloaded and can’t precede anymore orders, we may notify our clients well in time so they can make some other arrangements. In such cases, we are bound to refund full amount of writing fees to the client.

24 Hour Period to Cancel an Order

We have hundreds of qualified and experienced writers in our team who are fully capable to meet the deadlines once they are assigned particular projects. Just in case, our team gets overloaded and can’t precede anymore orders, we may notify our clients well in time so they can make some other arrangements. In such cases, we are bound to refund full amount of writing fees to the client.

Condition # 1

Each order is immediately preceded right after it is submitted in our system. However, we still allow each client to send us an order cancellation request within the next twenty four hours period. In such cases, we make sure to refund 100% fees to the client.

Condition # 2

As declared above that the process begins right after order submission, we are unable to extend 24 hours period for order cancellation. Once a client misses this opportunity, he has to be charged penalty which is full or partial writing fee.

Violation/Breach of Policies/Terms and Conditions

We usually go for an order cancellation in extremely serious conditions like violation of our terms and conditions or disrespect of our policies. In case a client is found guilty of involving in violation of T&Cs, we immediately cancel his/her order in process and take necessary legal actions. Above and beyond, the client can not apply for a refund.